We aim to collect/deliver your item within 24-48 hours. Our staff must agree that the item is to be collected after we have gone through all the necessary diagnostic via video or email.
No more paying for postage! Available for UK customers only.
After the first 7 days of purchasing your machine, in an unlikely event that there is a problem, customers will need to bare the costs of postage as warranty only cover parts and labour. This additional postage cover entitles your machine to be delivered and collected up to 5 times or 10 times both ways . You must keep your machine in it’s original foam metal freight case during transit.
If you have a courtesy machine cover in place, this postage cover will cover the costs of delivering a courtesy machine as well as your own up to 10 times both ways altogether.