No more paying for postage! Available for UK customers only.
After the first 7 days of purchasing your machine, in an unlikely event that there is a problem, customers will need to bare the costs of postage as warranty only cover parts and labour. This additional postage cover entitles your machine to be delivered and collected up to 5 times or 10 times both ways . You must keep your machine in it’s original foam metal freight case during transit.
If you have a courtesy machine cover in place, this postage cover will cover the costs of delivering a courtesy machine as well as your own up to 10 times both ways altogether.
We aim to collect/deliver your item within 24-48 hours. Our staff must agree that the item is to be collected after we have gone through all the necessary diagnostic via video or email.
Product Delivery: Once payments are cleared, the product will be shipped directly to your door. Postage are automatically calculated in your shopping cart with a suitable delivery company depending on your location. Once you have receive your items, do inspect within 7 days in case of any damage in transit.
Items are sent out daily if the order is placed before 13.00pm Monday- Friday except national holidays. If you do not receive your items within 3 days, please notify us via message on the contact page so we can track your item. We cannot track items after many weeks and your items maybe lost if you leave it too long.
There is a very small percentage of delivery that will not arrive on time due to various reasons with the courier company. We do not have control over this and will track your items accordingly.
You may pay postage for a particular delivery company at check out but we have the right to choose which ever courier that is available on the day of shipping your item. We will only choose a like for like service that you have paid for.